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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***   [ Edited ]
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Cunder

Boomer
Posts: 3046
Registered: 08-06-2004


Cunder

Message 21 of 349

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Playstation 3 20 gig, Dec. 2006

System Firmware Version 2.30

Free HDD Space: 11/18gig

PSP Remote Play: Disabled after Full Reformat.

Display/Audio Output (1): HDMI to DVI/Component Cable 420p and 720p

Display/Audio Output (2): Composite Cable/Composite Cable (SDTV)

 

I tried everything I could to actually Fix this problem, 12steps, switching off alot of options. Yet no good has come to my results. I'm pretty fed up with this problem.

Message Edited by Cunder on 05-06-2008 11:30 AM

 




Messing with me is like playing with death.
Kudos!
05-06-2008 10:15 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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severeon

Jenova
Posts: 1356
Registered: 11-21-2006


Severeon

Message 22 of 349

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Playstation 3 20 gig, Nov. 2006

System Firmware Version 2.30

Free HDD Space: 6/18gig

PSP Remote Play: Disabled.

PS2 Smoothing / Upscaling: Disabled

PS1/PS2 memory cards: All Deleted

Display/Audio Output (1): HDMI 420p, 720i, 720p, 1080i

Tried fixes: 12 step, reformat, no-psn, no-internet, disable ps2 stuff, disable ps1 stuff, extra cooling, using composite cables, no extra peripherals (keyboard, rock band drums), no PSP attached


 

Kudos!
05-06-2008 10:25 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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Thulium

Pixelated
Posts: 332
Registered: 12-22-2006


Thulium

Message 23 of 349

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severeon wrote:

Playstation 3 20 gig, Nov. 2006

System Firmware Version 2.30

Free HDD Space: 6/18gig

PSP Remote Play: Disabled.

PS2 Smoothing / Upscaling: Disabled

PS1/PS2 memory cards: All Deleted

Display/Audio Output (1): HDMI 420p, 720i, 720p, 1080i

Tried fixes: 12 step, reformat, no-psn, no-internet, disable ps2 stuff, disable ps1 stuff, extra cooling, using composite cables, no extra peripherals (keyboard, rock band drums), no PSP attached


Nice job trying all the known workarounds and coming up with a few of your own!  The last few times I've called Sony or Take Two I've offered to work as a "Guinea Pig" and mentioned that I have plenty of experience in testing, QA, and troubleshooting and the offer seemed appreciated but otherwise disregarded.  This really frustrates me because I am offering services that would be billable at $50-100+/hr when in reality, I feel that Rockstar should be working overtime not only to resolve this issue but to find a way to compensate us for the time and frustration.  I bought the game a week ago. I have spent multiple hours trying workarounds, calling support, searching online for information...and I have been unable to do anything with my time, energy, and money except watch a few seconds of cutscene and drive a block or two.  I have seen more of the game in commercials and trailers than I have seen since buying the thing!!

 

Okay, off the soap box...

 

Has anyone thought of anything else to try or heard any news from Rockstar?  I suspect that the only help we're going to get from Sony is offers to repair hardware and they might even be nice enough to extend warranties, but really what we need Sony doing is offering resources to Take2 and putting some pressure on them to get this fixed ASAP.  The folks at 1-866-405-5464 are clearly Take2's Mushroom Garden in the U.K., I think if we can get past them we might actually get ot some actual information.  If anyone has additional contact info for Rockstar (or perhaps SCEA/SCEE) please to be providing it so we can work together on this.  Also, feel free to post your incident number(s) if you have them so we can track them together.

 

Here's mine from Take2: Incident: 080429-000871

I'll look to see if I have one from Sony or not.

 


 

Kudos!
05-06-2008 10:52 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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Ulver

Obsessed
Posts: 1209
Registered: 05-03-2007


Ulver

Message 24 of 349

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Add me to the list.  I've tried everything.  I'm so sick of seeing "turn off PSN and it will work!"  NO it WONT!!!  Waiting for a patch/firmware upgrade....this blows. 

Dec. 06 60gb with 30gb free space.

 

I was talking to my dad about this, and he brought up the idea that maybe different EE chips have different firmwares that are causing issues with GTA.  I dunno, just a thought.


 

Kudos!
05-06-2008 11:05 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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Cunder

Boomer
Posts: 3046
Registered: 08-06-2004


Cunder

Message 25 of 349

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Thulium wrote:

severeon wrote:

Playstation 3 20 gig, Nov. 2006

System Firmware Version 2.30

Free HDD Space: 6/18gig

PSP Remote Play: Disabled.

PS2 Smoothing / Upscaling: Disabled

PS1/PS2 memory cards: All Deleted

Display/Audio Output (1): HDMI 420p, 720i, 720p, 1080i

Tried fixes: 12 step, reformat, no-psn, no-internet, disable ps2 stuff, disable ps1 stuff, extra cooling, using composite cables, no extra peripherals (keyboard, rock band drums), no PSP attached


Nice job trying all the known workarounds and coming up with a few of your own!  The last few times I've called Sony or Take Two I've offered to work as a "Guinea Pig" and mentioned that I have plenty of experience in testing, QA, and troubleshooting and the offer seemed appreciated but otherwise disregarded.  This really frustrates me because I am offering services that would be billable at $50-100+/hr when in reality, I feel that Rockstar should be working overtime not only to resolve this issue but to find a way to compensate us for the time and frustration.  I bought the game a week ago. I have spent multiple hours trying workarounds, calling support, searching online for information...and I have been unable to do anything with my time, energy, and money except watch a few seconds of cutscene and drive a block or two.  I have seen more of the game in commercials and trailers than I have seen since buying the thing!!

 

Okay, off the soap box...

 

Has anyone thought of anything else to try or heard any news from Rockstar?  I suspect that the only help we're going to get from Sony is offers to repair hardware and they might even be nice enough to extend warranties, but really what we need Sony doing is offering resources to Take2 and putting some pressure on them to get this fixed ASAP.  The folks at 1-866-405-5464 are clearly Take2's Mushroom Garden in the U.K., I think if we can get past them we might actually get ot some actual information.  If anyone has additional contact info for Rockstar (or perhaps SCEA/SCEE) please to be providing it so we can work together on this.  Also, feel free to post your incident number(s) if you have them so we can track them together.

 

Here's mine from Take2: Incident: 080429-000871

I'll look to see if I have one from Sony or not.

 


 

There is one more contact info couple of guys got on the locked GTA Freeze forum but I'll have to look for it.
 




Messing with me is like playing with death.
Kudos!
05-06-2008 11:06 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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Cunder

Boomer
Posts: 3046
Registered: 08-06-2004


Cunder

Message 26 of 349

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Well I found the post it but it but is probably as close and personal you get with Rockstar, it's the number to HQ but I'm sure you maybe paying long distance call if you call this up.

 

 1.212-334-663


 




Messing with me is like playing with death.
Kudos!
05-06-2008 11:40 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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NightStalker

Button Masher
Posts: 258
Registered: 03-09-2007


NightStalker2112

Message 27 of 349

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Have a launch PS3 60 gig with latest firmware.  Mine didn't even complete the install process, locked up on "Starting new game".  Took the game out, deleted all GTA IV content and returned it to the store.  Got other things to do than to spend hours and hours trying different methods to play a game.  Oh well, ast least I got my $60 back. 
 

Kudos!
05-06-2008 11:46 AM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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KidQwik

Junior
Posts: 10
Registered: 03-11-2008


KidQwik

Message 28 of 349

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Wow.. Total BS by Rockstar.. Anyway, the first time I installed the game I was able to play it just fine. I got up to First Date, saved, exited, went to bed.. Next day the game would freeze at the intro load screen. When I held down the PS button to quit game, PS3 would eventually beep and reboot. It kept doing this. I deleted GTA4 and the save files, reinstalled it, same problem but with freezing at load screen but it wouldn't let me even play it once like it did the first install.

PS3 rebooted and then before I loaded GTA4 I logged out of the Playstation network and then tried playing it and it loaded just fine and was able to play it, no freezing, etc. I've been able to do this the last two days in a row. I boot up the PS3, it logs into the Playstation automatically, then I manually log it off and load up GTA4 and voila, it runs. Last night I decided to try the multiplayer but was worried it would lock up. I went to the multiplayer option, it brought up PSN login screen since I wasn't logged in, I logged in and it let me play multiplayer. Soooo...

I think some games do not like being connected to PSN before the game is loaded. I know with CoD4 I also have a weird problem. When I load up CoD4 and goto multiplayer the menus screen pauses, and when I goto Find Game, it will sit at the Download Settings screen. It will sit at this screen and not actually get me into playing multiplayer in CoD4. What I need to do is stay in CoD4, goto the modem and manually turn it off and on. The modem then reboots, connection is reset. Then I goto Find Game, it brings up the login screen for PSN while I'm in CoD4, I login to PSN, and then the multiplayer rooms all pop up and I'm able to play online battles in CoD4. Every other game doesn't give me a problem with PSN logged in before the game is run except CoD4 and GTA4. Something to do with the 4s? :-b
Kudos!
05-06-2008 12:50 PM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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oldmike

128-bit
Posts: 2627
Registered: 05-25-2007


OldMike

Message 29 of 349

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love how the "small number" is realy oor so PS3s that sold
Kudos!
05-06-2008 12:55 PM
 
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Re: ***CONSTANT Freezes and PS3 w/ EE Lockups (Type 2), Troubleshoot HERE***
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ownage_machine

Polygon
Posts: 136
Registered: 05-24-2007


ownage_machine

Message 30 of 349

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KidQwik wrote:
Wow.. Total BS by Rockstar.. Anyway, the first time I installed the game I was able to play it just fine. I got up to First Date, saved, exited, went to bed.. Next day the game would freeze at the intro load screen. When I held down the PS button to quit game, PS3 would eventually beep and reboot. It kept doing this. I deleted GTA4 and the save files, reinstalled it, same problem but with freezing at load screen but it wouldn't let me even play it once like it did the first install.

PS3 rebooted and then before I loaded GTA4 I logged out of the Playstation network and then tried playing it and it loaded just fine and was able to play it, no freezing, etc. I've been able to do this the last two days in a row. I boot up the PS3, it logs into the Playstation automatically, then I manually log it off and load up GTA4 and voila, it runs. Last night I decided to try the multiplayer but was worried it would lock up. I went to the multiplayer option, it brought up PSN login screen since I wasn't logged in, I logged in and it let me play multiplayer. Soooo...

I think some games do not like being connected to PSN before the game is loaded. I know with CoD4 I also have a weird problem. When I load up CoD4 and goto multiplayer the menus screen pauses, and when I goto Find Game, it will sit at the Download Settings screen. It will sit at this screen and not actually get me into playing multiplayer in CoD4. What I need to do is stay in CoD4, goto the modem and manually turn it off and on. The modem then reboots, connection is reset. Then I goto Find Game, it brings up the login screen for PSN while I'm in CoD4, I login to PSN, and then the multiplayer rooms all pop up and I'm able to play online battles in CoD4. Every other game doesn't give me a problem with PSN logged in before the game is run except CoD4 and GTA4. Something to do with the 4s? :-b

 

At least read the first message before posting in which you clearly did not.
 

Uncharted 2 Stats Card by JAKPRO.net - ownage_machine
Kudos!
05-06-2008 02:19 PM
 
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